Is this legal advice?

No. ContractPilot provides AI-assisted analysis to accelerate your review, not replace it. Every output requires attorney review before you rely on it. ContractPilot does not establish an attorney-client relationship.

How secure is my data?

Contracts are encrypted with AES-256 at rest and transmitted over TLS 1.3. We strip personally identifiable information before LLM processing. Your documents are never used to train AI models. Our infrastructure implements SOC 2-aligned security controls including audit logging, access controls, and encryption.

Which contract types are supported?

ContractPilot handles NDAs, commercial leases, employment agreements, master service agreements (MSAs), vendor contracts, consulting agreements, software licenses, and general partnership agreements.

Can I cancel anytime?

Yes. Monthly plans have no long-term commitment. Cancel from your billing dashboard and you will retain access through the end of your current billing period.

Does it work with Clio?

Clio integration is coming in Phase 2. You will be able to pull matters and push reviewed contracts directly from your Clio account without leaving ContractPilot.

SaaS Agreement Review — ContractPilot

Key Risks We Identify

Data portability & exit provisions — whether the agreement includes data export in standard formats, reasonable migration assistance, and clear post-termination data retention policies
Uptime SLAs & remedy structures — service level commitments with measurable uptime percentages, meaningful service credits, and escalation procedures
Auto-renewal & price escalation — automatic renewal provisions, short cancellation notice periods, and pricing escalation mechanisms that can increase costs by 20% or more
Data security & privacy compliance — data handling provisions against GDPR, CCPA, and SOC 2, including sub-processor notification and breach response timelines
Usage-based pricing traps — hidden metered billing triggers, overage rates, and seat-count escalation clauses
IP & license scope — overbroad license grants to your data, and restrictions on using the output of the SaaS platform

How It Works

1. Upload — Drop your SaaS subscription agreement, terms of service, or DPA in PDF or DOCX format
2. AI Analysis — All 33 SaaS-specific clause categories are scored with risk levels, cost projections, and plain-English explanations
3. Negotiate — Push back with complete context — every counterpoint includes the potential cost and operational impact

Frequently Asked Questions

What types of SaaS agreements can it review?

SaaS subscription agreements, master service agreements, terms of service, data processing agreements, order forms, and SaaS-specific amendments. The AI adapts to each document type.

Does it analyze data processing addendums?

Yes. ContractPilot reviews DPAs for GDPR compliance, sub-processor management, international data transfer mechanisms, and breach notification obligations.

Can it compare SaaS vendors side by side?

Upload agreements from multiple SaaS vendors and ContractPilot compares key terms: pricing, SLAs, data rights, and termination provisions to help you choose the best option.

How does it handle terms of service vs. negotiated agreements?

The AI recognizes the difference between click-wrap terms and negotiated agreements, applying the appropriate level of scrutiny to each. For ToS documents, it highlights particularly one-sided provisions.